Information We Collect
We collect information you provide for accounts, orders, delivery or pickup, customer support, reviews and optional communications. Payment providers return transaction references and status; FITFASHION does not request or store card PINs or CVV data.
How We Use Information
We use the minimum information needed to secure accounts, fulfil orders, prevent fraud and abuse, provide support, meet accounting or legal obligations and send communications you requested. Marketing is optional and is not enabled by creating an account or placing an order.
Cookies and Choices
Necessary cookies support sessions, security, carts and checkout. Analytics, marketing and personalization remain off unless selected through Cookie settings. Communication preferences can be changed in your account or by using the relevant unsubscribe process.
Service Providers
Configured payment, hosting, delivery, email, SMS, WhatsApp and anti-bot providers receive only information required for their service. We do not sell customer personal information.
Retention and Security
Records are retained only for operational, security, accounting, consent or legal needs and are protected with access controls, encryption where appropriate, audit logging and server-side validation. Retention periods depend on the record type and applicable obligations.
Your Rights
Subject to applicable law, you may request access, correction or deletion of eligible information, object to optional marketing, or ask a privacy question. Some order, payment, fraud-prevention and audit records may need to be retained.
Contact
Use the FITFASHION contact page for privacy requests. We may verify identity before acting on a request.